All of our items are backed with a 30 days warranty. If for some reason, we cannot fix the device. We will be happy to replace it for you. After 30 days warranty, All New phones come with a 1 year manufacturer warranty by the Country of Origin. All other items after 30 days can be sent in for Repair or replacement at a nominal fee.
Exchange or Returns:
We honor 30 day on Exchange / Returns. In order to expedite every Exchange / Returns, you must contact us to get an RMA #. Buyer is responsible for return shipping unless The Wireless Circle has shipped an incorrect item.
Returns on Brand new Phones:
If for any reason Buyer dislike the item they received. Item must be returned back to us in new condition including all packaging. If the item, accessories or packaging has any sign of usage a 15% Restocking fees would be applied on a refund. Buyer must contact us within 7 days of receiving the item for a Return on personal dislike item. The Wireless Circle holds the right to inspect and decide if the item qualifies for a 15% Restocking fees. We are Honest & Reputable people, if the guidelines are met then you will receive a Full refund minus any original shipping charges you might have paid.
--Original Shipping & Return shipping are non-refundable, unless The Wireless Circle has sent an incorrect item. --
All Brand new phones being returned after 7 days (opened box and used item) are entitled for a 15% Restocking fees.